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Privacy Policy

A legal disclaimer

Caroline Rains ("I," "me," or "my") respects your privacy. This Privacy Policy explains how I collect, use, and protect information when you visit [Website URL] or contact me through my website.

1. Information I Collect

I may collect information that you voluntarily provide through my website, including:

 

  • Your name

  • Your email address

  • Information you choose to include in a message through my contact form

  • Other information you voluntarily provide when contacting me


Please do not submit highly sensitive or confidential information through the website contact form. The contact form is intended for general inquiries and initial contact, not for providing detailed information about your mental health, treatment, medical history, or other sensitive information.

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I may also automatically collect certain information about how visitors use my website through Google Analytics. This may include information such as browser and device information, approximate geographic location, website activity, and information about how visitors interact with the website. Google Analytics may use cookies or similar technologies to distinguish users and sessions.

2. Website Contact and Establishment of a Professional Relationship

Use of the contact feature on this website to communicate with Caroline Rains does not, by itself, establish a professional, therapeutic, or clinical relationship.

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A professional therapeutic relationship is established only after Caroline Rains has formally accepted an individual as a client and the required documentation for the private therapy practice has been reviewed and signed. This documentation may include, but is not limited to, informed consent, privacy policies, office policies, and other applicable client forms.

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Submitting an inquiry or contacting Caroline Rains through this website does not guarantee acceptance as a client or the initiation of therapeutic services.

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Information submitted through the website contact form should therefore be limited to general inquiries and information necessary to facilitate initial contact. Please do not use the contact form to submit detailed or urgent information regarding your mental health, a mental health crisis, treatment, or other sensitive health information.

3. How I Use Information

I may use information I collect to:

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  • Respond to inquiries and requests submitted through my contact form;

  • Communicate with you regarding my services;

  • Understand how visitors use my website and improve its content and functionality;

  • Maintain the security and proper operation of my website; and

  • Comply with applicable legal obligations.


I do not use information submitted through the contact form for advertising purposes.

4. Google Analytics

I use Google Analytics to help me understand how visitors use my website. Google Analytics collects certain information about website usage, including device and browser information, approximate location, and interaction with the website. Google Analytics may use cookies and similar technologies to collect this information.

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For more information about how Google handles information collected through Google Analytics, please review Google's privacy information and Google Analytics documentation.

5. How I Share Information

I do not sell or share your personal information for advertising purposes.

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I may disclose information to service providers that help me operate my website or provide website-related services, such as Google Analytics. I may also disclose information when required by law or when reasonably necessary to protect my rights, safety, or the security of my website.

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I do not sell personal information submitted through my contact form.

6. Confidentiality and Therapy Information

Information submitted through this website is not necessarily subject to the same confidentiality protections that apply to information shared during a therapy session or through a secure clinical communication system.

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Please do not use the website contact form to send detailed information about your mental health, medical history, treatment, or another person's health information.

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If you become a client, additional privacy practices and legal protections may apply to information collected as part of your professional relationship with me.

7. Cookies and Similar Technologies

My website may use cookies and similar technologies, including those associated with Google Analytics, to understand website traffic and improve the website.

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You may be able to control or disable cookies through your web browser settings. Disabling cookies may affect some website functionality or the accuracy of website analytics.

8. Children's Privacy

My website is not specifically directed toward children. I do not knowingly seek to collect personal information from children through this website.

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If a child provides personal information through the website, a parent or legal guardian may contact me to request that the information be addressed or deleted, subject to applicable legal requirements.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to request access to, correction of, or deletion of certain personal information.

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California law provides certain privacy rights to California residents, including rights relating to access, deletion, correction, and opting out of the sale or sharing of personal information. I do not sell or share personal information for advertising purposes.

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To make a privacy-related request, please contact me using the information below. I may need to verify your identity before completing certain requests.

10. Data Retention

I retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to maintain appropriate records, or as required by applicable law.

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The amount of time information is retained may vary depending on the type of information and the reason it was collected.

11. Data Security

I take reasonable measures designed to protect information submitted through my website from unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

12. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in my practices, technology, or applicable laws. When I make changes, I will update the "Effective Date" at the beginning of this policy.

13. Contact Me

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

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Caroline Rains
Email: carolinesrains@gmail.com
Website: Caroline Rains
Location: Auburn, California

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